About the Role:

Are you ready to embark on a journey where your passion for creating exceptional guest experiences meets the vibrant world of hospitality? TotalStay, a leader in the industry, is inviting individuals with a keen eye for detail and a commitment to excellence to join our team as a Houseman.

You'd be an excellent fit for this role if you have:

  • Previous experience in housekeeping or a related field is preferred.
  • Strong attention to detail and a commitment to maintaining high cleanliness standards.
  • Excellent communication and teamwork skills.
  • Ability to lift and carry heavy objects and perform physical tasks as required.
  • Flexibility to work weekends, holidays, and evenings as needed.
  • Knowledge of hospitality industry practices is a plus.

Your Roles and Responsibilities:

Your primary duties will involve:

  1. Housekeeping Support:
    • Assist housekeeping staff in ensuring all rooms and common areas are cleaned and maintained to the highest standards.
    • Execute daily tasks such as vacuuming, dusting, mopping, and replenishing amenities to contribute to a pristine and comfortable atmosphere for guests.

    2. Public Areas Maintenance:

        • Monitor and maintain cleanliness in public spaces, including lobbies, hallways, and lounges.
        • Perform regular checks to ensure all equipment and facilities are in good working order.

        3. Event Setup and Support:

        • Assist in setting up and tearing down event spaces for conferences, meetings, and other gatherings.
        • Collaborate with the events team to ensure spaces are prepared according to guest specifications.

        4. Guest Assistance:

        • Respond promptly to guest requests for additional items, such as towels, toiletries, or special room setups.
        • Provide friendly and efficient service, contributing to a positive guest experience.

        5. Waste Management:

        • Manage the disposal of waste and recyclables in an environmentally responsible manner.
        • Ensure trash receptacles are regularly emptied and maintained.

        6. Linen Stock Inventory:

        • Take responsibility for maintaining an accurate inventory of linen stock.
        • Monitor and report on linen usage, anticipating restocking needs.
        • Coordinate with laundry services for sending and receiving linen, ensuring an adequate supply for daily operations.

        7. Collaboration

        • Work closely with the housekeeping, maintenance, and front desk teams to address any issues or concerns promptly.
        • Collaborate with colleagues to create a seamless and enjoyable experience for our guests.

        What We Offer:

        • A dynamic work environment where you can make a tangible impact.
        • Opportunities for professional growth and development within Totalstay.
        • Competitive salary commensurate with experience.

        About Totalstay:

        Totalstay is creating a better way for travellers to stay. We combine the best-practice of top hotels, with the flexibility and freedom of DIY travel. Everything a traveller wants from a hotel combined with everything they love about a home. We offer the essential services a traveller expects from a hotel together with the freedom, space and individuality of a home. It’s the best of both worlds. And it’s the best way to travel. With a private collection of fully managed, hotel-grade vacation rentals in Cape Town including boutique hotels, aparthotels, villas & serviced apartments, we aim to ensure that a guest’s stay is as memorable as possible, from start to finish.