About the Role:

Are you passionate about learning and development, possess excellent organisational skills, and thrive in a dynamic environment? We invite you to join our team as a Training Administrator and contribute to shaping a culture of continuous learning and growth at Totalstay.

We’re looking for a proactive Training Administrator to lead our training programs, ensuring seamless execution and engagement. This pivotal role involves collaborating with participants and management, contributing to program development, and maintaining keen attention to detail. You'll coordinate training logistics, foster collaboration between our properties, and oversee flawless event execution. This position offers a unique chance to shape training materials and optimise the learning experiences of all our organisation's participants. Join us and drive impactful learning initiatives!

This role is best suited for a recent graduate or someone with recent and relevant work experience.

You'd be an excellent fit for this role if you have:

  • Bachelor’s degree or diploma in Human Resources, Business Administration, Education, or related field, or proven experience in training coordination, administration, or a related role.
  • Strong organizational skills with meticulous attention to detail, coupled with excellent multitasking abilities.
  • Excellent communication and interpersonal abilities, emphasising a proactive and solution-oriented mindset to effectively prioritise tasks in a fast-paced environment.

Your roles and responsibilities:

Your primary duties will involve:

  • Training Program Coordination: Coordinate and schedule systems and process training programs, workshops, and sessions in alignment with organisational objectives and employee development needs.
  • Logistical Management: Liaise with the Operations and Property Managers to oversee all logistical aspects of training events, including venue arrangements, equipment setup, and meticulous preparation of materials to facilitate seamless sessions.
  • Content Administration: Collaborate with the Marketing and HR Team to create, update, organise, and maintain comprehensive and accessible training materials, ensuring accuracy and relevance.
  • Database Oversight: Manage training databases, track participant progress, and generate insightful reports to evaluate training effectiveness and identify areas for improvement.
  • Communication and Support: Act as the primary contact for training inquiries, provide administrative assistance to the HR Team, and facilitate clear communication between Management and participants.
  • Evaluation and Enhancement: Conduct thorough post-training evaluations, collect feedback, and analyse data to continually refine and elevate training programs in alignment with evolving business needs and industry standards.
  • Ad-hoc Task Management: Handle miscellaneous tasks that arise, including but not limited to providing ad-hoc support to other departments in training-related matters, and aiding in the implementation of innovative learning methodologies.

What We Offer:

  • A dynamic work environment where you can make a tangible impact.
  • Opportunities for professional growth and development within Totalstay.
  • Competitive salary commensurate with experience.

About us:

Totalstay is creating a better way for travellers to stay. We combine the best-practice of top hotels, with the flexibility and freedom of DIY travel. Everything a traveller wants from a hotel combined with everything they love about a home. We offer the essential services a traveller expects from a hotel together with the freedom, space and individuality of a home. It’s the best of both worlds. And it’s the best way to travel. With a private collection of fully managed, hotel-grade vacation rentals in Cape Town including boutique hotels, aparthotels, villas & serviced apartments, we aim to ensure that a guest’s stay is as memorable as possible, from start to finish.